State Farm® Insurance Agent Mike Rosales

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Carmen Campos

March 21, 2024

1 out of 5

"They never pay for anything!"

Pati Lara

October 27, 2023

5 out of 5

"Great!!! They have always taken care of all my needs. Best customer service!"

Genaro Berumen

October 17, 2023

5 out of 5

"Very helpful, nice, and very professional"

Ace Aguilar

March 15, 2023

5 out of 5

"Highly recommend this office, ask for Arika trust me!!! She goes above and beyond, very helpful, responsive, and timely. If I could give more stars I would."

Jackie Quinonez

January 20, 2023

5 out of 5

"Mr. Rosales’s office has the best customer service. They really care about their clients like family. Arika is always helpful and there for me even if it’s just for a friendly payment reminder! The whole staff is super helpful!"

RN78

December 27, 2022

5 out of 5

"Excellent customer service over at Mike Rosales and staff Statefarm insurance agency, thank you Margaret Rosales for always answering my questions and concerns, your customer service is superb!"

Glenn Archer

December 26, 2022

5 out of 5

"They have been very serviceable and respectfully loyal. Melinda Carasco is awesome. Look forward to another year with them and Mike Rosales. God bless you."

Tiffany Williams

October 13, 2022

5 out of 5

"Mr. Rosales and his staff are super helpful and are always willing to answer any questions I have. They explained everything I needed to know and took time to make sure I understood. Highly recommend !"

Melissa Duran

September 25, 2022

5 out of 5

"Have been with them for over five years and they have always provided the best customer service! Melinda is always so helpful and patient."

Nancy Reyes

September 16, 2022

5 out of 5

"Great customer service! Melinda is so helpful, very knowledgeable, always answers our questions and assists with any concerns. If there is anything pending she will follow up with us and provide an update."

OSCAR LOY

September 14, 2022

5 out of 5

"Mike Rosales State Farm is the best agency that I have ever had. Melinda Carrasco is the epitome of Customer Service. No matter what I need, she follows through and communicates effectively."

Betty Juarez

June 6, 2022

5 out of 5

"Highly recommend Mike Rosales and staff for their service from the heart for over 30 years. Melinda is the best in all of west Texas - always caring, friendly, excellent service. We love you Mike Rosales Agency for consistently treating us like family."

Brian Parkinson

April 26, 2022

5 out of 5

"Mike Rosales - His Family and Staff are ALWAYS TOP NOTCH! TREMENDOUS SERVICE! And ALWAYS FRIENDLY! They're Not Just an Insurance Agency. They're Friends! And Mike is a Viet Nam Veteran who knows about Service. Along with his Staff."

Ashley Portillo

March 29, 2022

5 out of 5

"Excellent customer service! I started off requesting a quote in 2019 and Ms. Margaret had responded. I didn't initially go with State Farm but Margaret stayed in contact and continued helping me when I had insurance questions even though I wasn't even a customer. Her customer service and great attitude is what aided in my decision when I was finally able to switch over insurances. Once I became a customer and had conversations with the others in the office, I could immediately tell that customer service was their priority. It feels like you are talking to family when conversing with them. I highly recommend for anyone looking for insurance, to give the Mike Rosales office a call."

Liz Chavira

March 17, 2022

5 out of 5

"Staff is forever courteous and efficient. Outstanding Customer Service and Kindness"

Nestor Ricardo

May 4, 2021

5 out of 5

"Excelente Mike muy buena gente"

monica corpus

January 25, 2020

5 out of 5

"Have been a customer with Mr. Rosales' State Farm office. My family and I are very happy with their service."

Alex Saenz

September 4, 2019

5 out of 5

"They get the job done immediately.. wonderful ,caring people."

Lourdes Colmenero

March 7, 2019

5 out of 5

"Excelente atención. Te auxilian para elegir un buen plan"

Delfina Ramey

August 4, 2018

5 out of 5

"Best Agent always! Great customer service."

Michael Rosales

August 2, 2018

5 out of 5

"Great staff, not pushy to buy insurance, looking out for the needs of the customer not the company."

What our customers say about us...

Carmen Campos

March 21, 2024

1 out of 5

"They never pay for anything!"

Pati Lara

October 27, 2023

5 out of 5

"Great!!! They have always taken care of all my needs. Best customer service!"

Genaro Berumen

October 17, 2023

5 out of 5

"Very helpful, nice, and very professional"

Ace Aguilar

March 15, 2023

5 out of 5

"Highly recommend this office, ask for Arika trust me!!! She goes above and beyond, very helpful, responsive, and timely. If I could give more stars I would."

Jackie Quinonez

January 20, 2023

5 out of 5

"Mr. Rosales’s office has the best customer service. They really care about their clients like family. Arika is always helpful and there for me even if it’s just for a friendly payment reminder! The whole staff is super helpful!"

RN78

December 27, 2022

5 out of 5

"Excellent customer service over at Mike Rosales and staff Statefarm insurance agency, thank you Margaret Rosales for always answering my questions and concerns, your customer service is superb!"

Glenn Archer

December 26, 2022

5 out of 5

"They have been very serviceable and respectfully loyal. Melinda Carasco is awesome. Look forward to another year with them and Mike Rosales. God bless you."

Tiffany Williams

October 13, 2022

5 out of 5

"Mr. Rosales and his staff are super helpful and are always willing to answer any questions I have. They explained everything I needed to know and took time to make sure I understood. Highly recommend !"

Melissa Duran

September 25, 2022

5 out of 5

"Have been with them for over five years and they have always provided the best customer service! Melinda is always so helpful and patient."

Nancy Reyes

September 16, 2022

5 out of 5

"Great customer service! Melinda is so helpful, very knowledgeable, always answers our questions and assists with any concerns. If there is anything pending she will follow up with us and provide an update."

OSCAR LOY

September 14, 2022

5 out of 5

"Mike Rosales State Farm is the best agency that I have ever had. Melinda Carrasco is the epitome of Customer Service. No matter what I need, she follows through and communicates effectively."

Betty Juarez

June 6, 2022

5 out of 5

"Highly recommend Mike Rosales and staff for their service from the heart for over 30 years. Melinda is the best in all of west Texas - always caring, friendly, excellent service. We love you Mike Rosales Agency for consistently treating us like family."

Brian Parkinson

April 26, 2022

5 out of 5

"Mike Rosales - His Family and Staff are ALWAYS TOP NOTCH! TREMENDOUS SERVICE! And ALWAYS FRIENDLY! They're Not Just an Insurance Agency. They're Friends! And Mike is a Viet Nam Veteran who knows about Service. Along with his Staff."

Ashley Portillo

March 29, 2022

5 out of 5

"Excellent customer service! I started off requesting a quote in 2019 and Ms. Margaret had responded. I didn't initially go with State Farm but Margaret stayed in contact and continued helping me when I had insurance questions even though I wasn't even a customer. Her customer service and great attitude is what aided in my decision when I was finally able to switch over insurances. Once I became a customer and had conversations with the others in the office, I could immediately tell that customer service was their priority. It feels like you are talking to family when conversing with them. I highly recommend for anyone looking for insurance, to give the Mike Rosales office a call."

Liz Chavira

March 17, 2022

5 out of 5

"Staff is forever courteous and efficient. Outstanding Customer Service and Kindness"

Nestor Ricardo

May 4, 2021

5 out of 5

"Excelente Mike muy buena gente"

monica corpus

January 25, 2020

5 out of 5

"Have been a customer with Mr. Rosales' State Farm office. My family and I are very happy with their service."

Alex Saenz

September 4, 2019

5 out of 5

"They get the job done immediately.. wonderful ,caring people."

Lourdes Colmenero

March 7, 2019

5 out of 5

"Excelente atención. Te auxilian para elegir un buen plan"

Delfina Ramey

August 4, 2018

5 out of 5

"Best Agent always! Great customer service."

Michael Rosales

August 2, 2018

5 out of 5

"Great staff, not pushy to buy insurance, looking out for the needs of the customer not the company."